New Restaurant Training Manager - Non-Traditional

Location: Arizona, United States — remote role with approximately 75–90% travel, including up to five nights away from home and weekend travel

Company

hirify.global is a multi-brand restaurant company operating more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

What you will do

• Manage onboarding, brand-specific training, scheduling, restaurant certification, and support through new non-traditional restaurant openings.
• Facilitate synchronous virtual and in-person training using practical adult learning principles.
• Serve as an operations expert across restaurant and retail environments.
• Lead training execution in certified training restaurants and support development opportunities for Certified Training Managers.
• Partner with field teams, franchisees, regional and national training teams to maintain consistent execution.
• Provide learner feedback, communicate class completion results, maintain training content knowledge, and support new restaurant openings.

Requirements

• Bachelor’s degree or equivalent experience in restaurant and/or retail management, with experience in training, human resources, or multi-unit management.
• 5–7 years of experience in restaurant and/or retail training, operations, or multi-unit management.
• Strong facilitation and presentation skills in virtual, classroom, restaurant, or retail settings.
• Ability to consult, influence, and coach adult learners while building credibility and trusting relationships.
• Ability to work independently with minimal supervision, with strong self-accountability and autonomy.
• Computer skills with Microsoft Word, Excel, PowerPoint, or equivalent tools.
• Strong written, verbal, and interpersonal communication skills.
• Strong organization, planning, analytical, and problem-solving skills.
• Ability to solve problems creatively, manage change, identify innovative improvements, and resolve project-related risks and issues.

Culture & Benefits

• Work across a multi-brand restaurant portfolio in non-traditional retail environments.
• Remote work from Arizona combined with approximately 75–90% travel.
• Travel may include up to five nights away from home and weekend work.
• Partner with franchisees, field teams, and national training teams to support long-term operational growth.