Process Improvement & Training Intern

Location: Cincinnati, Ohio, United States; hybrid work options available

Base salary band: $20.00–$23.00

Company

hirify.global is a digital health company delivering behavior-changing content across a network of physician offices to improve healthcare experiences and patient outcomes.

What you will do

• Support quality management documentation updates and process improvement activities.
• Prepare project communications, presentations, and stakeholder updates.
• Create training materials, sessions, and videos for quality processes and project management.
• Maintain compliance tracking systems and support remediation and change management activities.
• Participate in project reviews and post-mortems, documenting insights and recommendations.
• Work with multiple business units to understand quality and project management needs.

Requirements

• Currently enrolled in a college or university program.
• Proficiency in Microsoft Office Suite.
• Basic understanding of project management concepts and methodologies.
• Knowledge of process mapping tools such as Visio, Lucidchart, or similar.
• Detail-oriented mindset and strong organizational skills.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Ability to document processes clearly and accurately.
• Professionalism in preparing summaries, briefings, and presentations.

Nice to have

• Critical thinking skills for evaluating processes and identifying improvement opportunities.
• Research skills for gathering and synthesizing information.
• Excellent written communication skills for creating clear, professional documentation.
• Self-motivation and ability to work independently while knowing when to seek guidance.
• Curiosity and willingness to learn from experienced quality and project managers.
• Willingness to collaborate with cross-functional teams and propose improvement ideas.

Culture & Benefits

• Purpose-driven digital health environment focused on improving patient outcomes.
• Exposure to multiple business units and cross-functional collaboration.
• Flexible time off, mental and emotional wellness resources, and a 401(k) plan for eligible full-time teammates.
• Hybrid work options and competitive compensation.