New Restaurant Training Manager (Restaurant Training)

Location: Utah, United States — remote with approximately 70–90% travel required, including up to 5 nights away from home

Company

hirify.global is a multi-brand restaurant company operating more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

What you will do

• Support new franchisee onboarding, brand-specific training, restaurant openings, and national training initiatives.
• Facilitate virtual and in-person learning experiences using adult learning principles.
• Coordinate scheduled sessions virtually and in certified training restaurants.
• Manage training execution and oversight in host-certified restaurants, including development opportunities for Certified Training Managers.
• Provide behavior-based feedback, document learner performance, and communicate class completion results.
• Partner with field, regional, national learning, Learning Design, and franchise teams to maintain current content, improve training quality, and support new processes and systems.

Requirements

• Bachelor’s degree and/or equivalent experience in restaurant or retail management, with training, human resources, or multi-unit management experience.
• At least 5 years of experience in restaurant or retail training, operations, or multi-unit management.
• Strong facilitation and presentation skills in virtual or in-person classroom, restaurant, or retail settings.
• Ability to consult, influence, and coach adult learners; build credibility and trusting relationships; and work independently with minimal supervision.
• Self-accountability, autonomy, strong written and verbal communication, and interpersonal skills.
• Computer skills using Microsoft Word, Excel, PowerPoint, or equivalent tools.
• Strong organization, planning, analytical, problem-solving, and change-management skills.
• Ability to identify and resolve project-related risks and issues and recommend innovative ways to accomplish objectives.

Culture & Benefits

• Work remotely from Utah while facilitating both virtual and in-person training.
• Approximately 70–90% travel is required, with up to 5 nights away from home to support training.
• Work across a multi-brand restaurant portfolio and partner with franchisees, field teams, and cross-functional learning teams.