Business Operations Manager

Location: Hybrid in Miami, FL or Tampa, FL, United States

Company

hirify.global owns and operates a growing portfolio of multi-location, consumer-facing businesses across the United States, supporting local operators through shared services in marketing, CRM, analytics, technology, M&A, accounting, finance, HR, business development, and capital.

What you will do

• Own the P&L and financial and business targets for a group of portfolio businesses.
• Drive revenue growth through customer acquisition, retention, new offerings, lifetime value improvement, and expansion into new locations and markets.
• Manage labor, organizational structures, daily operations, expenses, and the onsite customer experience.
• Analyze reporting on customer trends, conversion, program and service performance, utilization, mix, labor, and efficiency.
• Turn data into recommendations for pricing, staffing, offerings, and operational improvements.
• Connect local operators with Marketing, Finance, Accounting, HR, IT, Safety, and other corporate shared services; support onboarding of acquired businesses and enforce safety and compliance standards.

Requirements

• 5+ years of experience in operations, business analysis, consulting, finance, or similar high-responsibility roles.
• Ability to work independently and stay organized while balancing multiple businesses.
• Strong financial orientation and ability to manage P&Ls and financial targets.
• Clear communication skills and ability to build trust with local operators.
• Proactive problem-solving skills and comfort with both tactical work and broader business challenges.

Nice to have

• Multi-unit, consumer-facing “four-wall” experience in youth programming, education, quick-service or fast-casual restaurants, family entertainment, fitness, or similar location-based businesses.

Culture & Benefits

• Full-time hybrid work based in Miami or Tampa.
• Long-term path into leadership at a fast-growing company.
• Multi-brand operating model that preserves each business’s identity and local-community focus.
• Opportunity to work with founder-led businesses and experienced local operators across an acquisition-driven portfolio.