Premier Services Partner Manager (SaaS)

Location: Toronto

Salary: CAD 79,968–98,784 annual base salary or OTE.

Company

hirify.global provides an end-to-end subscription commerce platform, while its subsidiary PartnerStack helps B2B SaaS companies build and scale affiliate, referral, and reseller partnerships.

What you will do

• Own the success of assigned Premier Service accounts, driving program optimization, revenue generation, measurable ROI, renewals, and expansion.
• Shape and scale the Full Service offering by identifying gaps and building repeatable processes and playbooks.
• Act as a strategic advisor across strategy, execution, data analysis, customer communication, onboarding, and time-to-value.
• Analyze engagement data and program performance to guide decisions and identify customer health risks.
• Lead stakeholder cadences and executive-level business reviews focused on revenue and partnership growth.
• Represent customer needs in product conversations, roadmap discussions, and cross-functional initiatives.

Requirements

• 4+ years of experience in customer success, partnerships, or another client-facing SaaS role.
• Experience building or significantly improving a process from scratch, with measurable results.
• Data-driven approach and ability to turn metrics into narratives that influence decisions.
• Ability to move quickly and stay calm when direction and established playbooks are limited.
• Strong communication skills, including confidence working with executives and product teams.
• Ability to understand client perspectives and apply those insights within the business.
• Understanding of partner ecosystems, including affiliates, referral, reseller, and co-sell models, with genuine curiosity about their evolution.
• Willingness to help build a new offering and influence how the business operates.

Culture & Benefits

• Values-driven culture focused on being seen, being yourself, and doing your best work.
• Regular employees may receive performance-based bonuses and a full range of benefits.
• Compensation includes annual base salary or OTE; the stated band is CAD 79,968–98,784.