Account Manager (Western Canada)

Location: Remote, Canada; this role covers Western Canada, with preference for candidates based in British Columbia or Alberta.

Salary: CA$106K–CA$141K per year

Company

hirify.global develops a security-first Business Continuity & Disaster Recovery platform for Managed Service Providers, focused on backup, recovery, cybersecurity, performance, and simplicity.

What you will do

• Manage relationships with a portfolio of existing MSP partners as their primary contact.
• Lead onboarding handoffs with Sales Representatives and help partners reach their first deployments.
• Build account plans based on partner businesses, client bases, and growth goals.
• Drive retention and expansion through adoption growth, client migrations, renewals, upgrades, quoting, and commercial conversations.
• Conduct partner check-ins and business reviews, identify account risks, and own requests through resolution.
• Collaborate with Sales Engineering, Support, Partner Success, and other teams; maintain forecasts and account metrics in HubSpot and represent hirify.global at industry events.

Requirements

• 3+ years of experience in B2B account management, channel account management, or sales in the MSP or IT channel.
• Proven success retaining and growing a book of business against revenue targets.
• Excellent communication and interpersonal skills, including the ability to build trust with MSP owners and technical teams.
• Strong negotiation and closing abilities.
• Strong time-management and organizational skills for managing a large partner portfolio.
• Proficiency with CRM software; HubSpot is preferred.
• Analytical and problem-solving skills, with comfort using data to identify risks and opportunities.
• Self-motivated, results-oriented, able to work independently and as part of a team.
• Uses AI and modern sales tools to improve account research, partner communication, and productivity.
• Willingness to travel for partner meetings, events, and conferences.

Nice to have

• Understanding of Business Continuity & Disaster Recovery, backup, or cybersecurity concepts.

Culture & Benefits

• Health, dental, and vision coverage.
• Generous paid time off and holiday schedule.
• Training and professional growth opportunities.
• Values include empathy, teamwork, execution, openness, and doing the right thing.
• Dynamic and creative work environment with like-minded colleagues.