Account Manager, DSP Operations (AdTech)

Location: London, United Kingdom; hybrid schedule with remote work on Monday and Friday and in-office work on Tuesday, Wednesday, and Thursday.

Company

hirify.global is an independent sell-side advertising platform that helps publishers monetize content across CTV, streaming, online video, display, and audio through billions of daily advertising transactions.

What you will do

• Manage a portfolio of top-tier EMEA DSPs across hirify.global platforms, serving as the primary operational contact for internal and external inquiries.
• Handle discrepancy resolution, onboarding, operational updates, QBR support, and first-line support for operational and technical issues.
• Monitor and optimize client media spend and performance, troubleshoot campaign execution, and support campaign delivery.
• Identify product solutions, facilitate internal initiatives, and partner with Sales teams on client strategies and revenue-growth opportunities.
• Optimize QPS, perform integration health checks, and improve buying through DSPs for agency and brand clients.
• Coordinate with Sales, Supply, Techops, Media Planning, Product, and other cross-functional teams to improve processes and collaboration.

Requirements

• At least 1 year of professional experience; a Bachelor’s degree or equivalent professional experience is desirable.
• Ad tech experience is required, including experience with DSPs, agencies, SSPs, or related environments.
• Strong analytical and Excel skills, including the ability to identify trends in large data sets.
• Strong data-driven decision-making and strategic problem-solving abilities.
• High attention to detail, multitasking ability, deadline management, and effectiveness in a fast-paced, deadline-oriented environment.
• Flexibility, curiosity, self-direction, and willingness to work on diverse projects.
• Excellent communication and presentation skills, with a consultative-selling approach.

Culture & Benefits

• Hybrid work model with two remote days and three office days each week.
• Holiday breaks, quarterly wellness days, fitness and wellness reimbursement, and private medical insurance.
• Equity, employee stock purchase plan, competitive pension plan, disability and life insurance, mobile phone subsidy, and family-focused benefits with parental leave.
• Career development initiatives, a career growth framework, training and development, and culture and inclusion programs.
• Mental health support, peer-to-peer recognition, volunteer events, and company-matched charitable contributions.
• Office lunches, beverages, snacks, and events, with an emphasis on collaboration, inclusion, and work-life integration.