Applied AI Delivery Lead - Remote in AMER

Location: US - Remote; remote workplace.

Salary: $234K–$335K plus equity.

Company

OpenAI is an AI research and deployment company developing and safely deploying general-purpose artificial intelligence.

What you will do

• Own complex customer AI initiatives from scoping and planning through deployment, launch, and initial adoption.
• Build integrated delivery plans covering scope, milestones, owners, dependencies, resources, and success measures across customer, OpenAI, and partner teams.
• Identify risks, resolve blockers and tradeoffs, and drive timely decisions across stakeholders.
• Lead rollout, enablement, technical readiness, and organizational readiness for launch and activation.
• Define and measure customer outcomes, adoption, consumption, and value against agreed baselines.
• Run delivery reviews and create repeatable playbooks, tools, and feedback for product and delivery teams.

Requirements

• 7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.
• Track record of taking programs from scope through launch and adoption with accountability for delivery commitments and measurable customer outcomes.
• Strong technical aptitude covering AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.
• Ability to translate customer priorities into delivery plans with clear milestones, owners, dependencies, and success measures.
• Strong judgment under ambiguity, including risk identification, prioritization, and timely decision-making.
• Experience building customer trust and leading teams outside the reporting line while maintaining accountability for shared commitments.
• Excellent communication skills with executives, technical specialists, and customer operators; ability to explain complex delivery issues clearly.
• Commercial awareness of how deployment, adoption, and consumption contribute to customer value and growth.
• Practical approach to building repeatable delivery methods while adapting to individual customer needs.

Culture & Benefits

• Remote role for US-based candidates.
• Full-time employment with equity.
• Equal opportunity workplace committed to inclusion, safety, and reasonable accommodations.
• Background checks are administered in accordance with applicable law, including additional requirements for certain US-based duties involving hardware and protected information systems.