Manager, Box Consulting (AI)

Location: Hybrid in Redwood City or San Francisco, California, United States; work from the assigned office at least 3 days per week.

Salary: $146,500–$183,000 USD annually for both San Francisco and Redwood City pay ranges; equity and benefits are also available.

Company

hirify.global provides an intelligent content management platform for collaboration, content lifecycle management, security, workflow transformation, and enterprise AI.

What you will do

• Scale and lead a customer-facing hirify.global Consulting team across complex, multi-phase engagements.
• Work with customers as a thought leader and guide transformation, AI adoption, workflow redesign, planning, and execution.
• Shape and evolve consulting delivery offerings while building feedback loops from customer work.
• Partner with sales teams and industry managing directors on go-to-market strategy, pipeline generation, qualification, forecasting, and closing.
• Assess business needs, document requirements, estimate effort, and create SOWs and change orders.
• Coach consultants, strengthen discovery and iteration, manage resources against revenue targets, and maximize customer outcomes.

Requirements

• 6+ years of technology service delivery experience.
• People management experience, including hiring, onboarding, and professional development through performance management.
• Experience leading and coaching customer-facing teams through complex engagements.
• Experience leading transformation from execution through delivery, understanding current customer processes, and identifying improvements through AI and workflow redesign.
• Strong understanding of how service and project delivery affects utilization, revenue realization, pipeline, bookings, and financial performance.
• Ability to forecast and manage resources, work autonomously with limited guidance, and respond urgently to customer issues.
• Ability to influence senior management and collaborate with Customer Success, Support, Sales, and external parties.
• Ability to advocate for customer experience and maximize customer outcomes across functions.
• Must work from the assigned office at least 3 days per week.

Nice to have

• 2+ years of management experience.
• 2+ years of consulting sales experience.
• Applied AI and FDE experience, especially applying AI to real customer workflows.
• Experience with consumption-based business models and links between usage, customer value, adoption, retention, and expansion.
• Experience working with systems integrator and reseller partners to co-sell services.
• Experience in a quota-carrying management or individual contributor role.
• Background in SaaS, ECM technologies, AI, or software engineering.

Culture & Benefits

• In-person collaboration and community are core parts of the culture.
• Equity and employee benefits are available.
• hirify.global supports diversity, inclusion, and reasonable accommodations throughout the application and interview process.
• The role uses AI-enabled recruiting while keeping human decision-making central.