Associate, Investor Services

Location: Hong Kong; hybrid work model

Company

SS&C provides AI-powered technology and services for financial services and healthcare organizations. SS&C GlobeOp delivers cloud-based fund services and infrastructure for hedge funds, fund of funds, private equity, and managed accounts.

What you will do

• Process investor dealing orders and tax documents, and issue transaction contract notes and monthly statements.
• Obtain and review investor KYC documents for compliance with relevant regulatory requirements.
• Maintain accurate and up-to-date fund settings, investor records, and transaction records.
• Process settlement instructions from investors and fund managers and follow up on outstanding documents.
• Deliver required reports to fund managers within agreed timeframes.
• Respond promptly to enquiries from fund managers, investors, and auditors.

Requirements

• At least 1 year of experience in Transfer Agency or Investor Services; hedge fund experience is preferred.
• Excellent communication and client service skills.
• Ability to work within a team while delivering accurate work on time.
• Ability to work under pressure and willingness to work overtime.
• Fluent spoken English and Mandarin-speaking ability required.

Culture & Benefits

• Hybrid work model and business-casual dress code.
• 401(k) matching program and professional development reimbursement.
• Flexible personal and vacation time off, sick leave, and paid holidays.
• Medical, dental, and vision coverage, employee assistance program, and parental leave.
• Hands-on, team-customized training, including SS&C University, plus fitness and travel discounts.
• Applications are accepted on an ongoing basis until the position is filled.

Hiring process

• Applications should be submitted directly through SS&C's careers page.
• Unsolicited resumes from headhunters, recruitment agencies, and fee-based recruitment services are not accepted unless requested by SS&C.