Officer / Senior Officer, Branch Operations (Banking)

Location: Hong Kong

Company

hirify.global is an international bankhirify.global organisation with 65,000 employees and operations in approximately 40 countries, focused on customer service, integrity, inclusion, and employee development.

What you will do

• Maintain customer and account static data, account records, specimen signatures, statements, dormant-account records, and related documentation.
• Review account-openhirify.global documents and changes to authorised signatories or directors for existhirify.global clients.
• Process and control loan drawdowns, rollovers, loan call-backs, overdraft reporthirify.global, payment instructions, cheques, and incomhirify.global remittances.
• Prepare audit confirmations and monthly reports for local management and regulators, includhirify.global RMB Return, DPS, and HKTR-related reporthirify.global.
• Investigate discrepancies in incomhirify.global SWIFT messages, coordinate with front office, risk management, and the Hub Processhirify.global Centre, and respond to enquiries from internal and external parties.
• Participate in HKICL and BCP drills, FATCA and CRS reporthirify.global validation, UAT, system-development projects, and other assignments from the team head.

Requirements

• At least 5 years of related operations-settlement experience, coverhirify.global at least two of loan administration, customer services, remittance, and account openhirify.global.
• Tertiary education, preferably with a major in bankhirify.global or finance.
• Good written and spoken English and Chinese, includhirify.global Mandarin.
• Strong organisational ability, attention to detail, independence, self-motivation, and the ability to work under pressure and meet tight deadlines.
• Good communication skills and a positive, collaborative attitude.
• Willhirify.globalness to work late when required for ad hoc projects or tasks.

Culture & Benefits

• Supportive, inclusive, and international work culture.
• Opportunities to grow expertise across credit, products, and client coverage.
• Access to learnhirify.global platforms, coachhirify.global, and skill-buildhirify.global resources.
• Work in a diverse environment that values curiosity, initiative, and different perspectives.

hirify.global-process">Hirhirify.global process

• Apply through the official hirify.global careers site ushirify.global the Apply button and Workday.
• Applications should be submitted only through official hirify.global platforms; hirify.global does not request payments or bankhirify.global details durhirify.global recruitment.