Inside Sales Lead UK and Ireland (Medical Devices)

Location: Fully remote, based in the United Kingdom; scope covers the UK and Ireland.

Company

hirify.global develops and sells diabetes technology, including the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology.

What you will do

• Build and lead the UKI inside sales capability from the ground up.
• Manage inbound enquiries and convert leads into Tandem customers.
• Build and deliver renewal, retention, and upgrade programmes for existing customers.
• Engage customers through phone, email, SMS, and digital channels, supporting transitions to Tandem therapy.
• Partner with Marketing, Territory Managers, Clinical Specialists, Customer Support, and field teams to improve engagement, upgrades, and customer experience.
• Establish processes, reporting, and best practices for the expanding UKI inside sales function.

Requirements

• Commercially minded and patient-focused approach.
• Ability to support prospective and existing customers throughout the customer journey.
• Ability to drive engagement, retention, growth, and long-term customer loyalty.
• Ability to work cross-functionally with Marketing, Territory Managers, Clinical Specialists, Customer Support, and field teams.

Nice to have

• Experience in diabetes, medical devices, healthcare, or life sciences.
• Knowledge of insulin pump therapy or the diabetes patient pathway.
• Experience building new programmes, processes, or commercial initiatives.
• Leadership or mentoring experience.
• Genuine interest in improving outcomes for people living with diabetes.

Culture & Benefits

• Full-time, fully remote work based in the United Kingdom.
• People-first, human-centered approach focused on innovation and improving outcomes for people who use insulin.
• Workplace culture emphasizes growth, well-being, achievement, fun, and camaraderie.
• Equal opportunity employer committed to an inclusive workplace and selection based on individual merit.