IT Engineer II

Location: Hybrid; United States, including Carneys Point, New Jersey

Base salary: $125,000–$147,000 USD per year; bonus and equity may also be provided for eligible roles.

Company

hirify.global is a manufacturer-to-consumer retail company building proprietary technology, AI, analytics, and operational processes to sell high-quality essentials at lower prices.

What you will do

• Provide end-user support for hardware, software, accounts, connectivity, workplace technology, and warehouse operations.
• Manage onboarding and offboarding, including device, application, account, and access provisioning.
• Manage IT assets and devices through procurement, configuration, MDM enrollment, compliance monitoring, repair, shipping, and recovery.
• Administer identity, access permissions, SSO, MFA, and least-privilege processes across enterprise platforms.
• Support networking, VPN, Wi-Fi, conferencing, AV, infrastructure, endpoint security, patching, encryption, audits, and compliance remediation.
• Improve IT operations through scripting, automation, documentation, knowledge bases, SOPs, and vendor coordination.

Requirements

• 2–5 years of hands-on experience in IT support, IT operations, systems administration, or a similar role.
• Experience supporting non-technical employees and troubleshooting hardware, software, account, and connectivity issues.
• Hands-on familiarity with MDM platforms such as JAMF, Kandji, or Microsoft Intune.
• Experience with identity and user administration in Google Workspace, Microsoft 365, Okta, JumpCloud, or similar platforms.
• Working knowledge of IP, DNS, VPNs, Wi-Fi, firewalls, device provisioning, asset management, access management, and employee onboarding/offboarding.
• Understanding of endpoint security, patching, encryption, and basic IT security practices.
• Strong troubleshooting, independent problem-solving, written and verbal communication, documentation, and attention to detail.
• Ability to work effectively in a fast-paced, globally distributed environment.

Nice to have

• Experience supporting warehouse workflows and environments or employees across multiple countries or time zones.
• Experience with Apple and Windows device environments.
• Familiarity with Okta, JAMF, Kandji, Intune, Google Workspace, or similar enterprise IT platforms.
• Basic scripting or automation experience with Python, Bash, PowerShell, or similar tools.
• Experience with IT service management platforms, ticketing workflows, endpoint security, EDR, DLP, IT vendors, or hardware logistics.
• Experience in a high-growth technology, e-commerce, or startup environment.

Culture & Benefits

• Builder-oriented, mission-driven culture focused on challenging conventional retail models and solving complex problems.
• Fast-paced environment with opportunities to take responsibility regardless of role, tenure, or seniority.
• Employment is contingent upon successful completion of a background check.
• Reasonable accommodations are available for qualified individuals with disabilities.
• Bonus and equity may be provided for eligible roles.