Sales Administration Specialist

Location: Telford, United Kingdom

Company

hirify.global develops products and services for the electrical world, with a focus on customer partnerships, technical expertise, and commercial service.

What you will do

• Represent the Customer Service team and take ownership of customer interactions and journeys.
• Build relationships with internal sales teams and customers to support clear communication and efficient collaboration.
• Process sales orders accurately according to defined standards and internal procedures.
• Manage inbound calls and emails, providing timely, professional, and solution-oriented responses within agreed service levels.
• Maintain product knowledge across hirify.global brands and comply with quality, health, safety, and environmental standards.

Requirements

• Customer-focused approach with a commitment to high-quality service and long-term relationships.
• Excellent communication and interpersonal skills for working with internal teams and external customers.
• Strong organisation and attention to detail, with the ability to manage multiple tasks accurately and efficiently.
• Ability to collaborate, adapt, and work effectively with different stakeholders in a dynamic environment.
• Action-oriented, resilient, proactive, and willing to take ownership and drive results.
• Comfort working with ambiguity, with a strong sense of accountability, professionalism, and integrity.

Culture & Benefits

• Permanent contract based in Telford.
• Personalised onboarding programme.
• Learning and development opportunities through hirify.global Group's Hi University.
• Internal career opportunities, with over 25% of recruitments taking place through internal mobility.

Hiring process

• Initial phone exchange with a recruiter after CV selection.
• First interview with the hiring manager and recruiter.
• Second interview with the N+2 and HR manager.