Implementation Consultant (SaaS)

Location: Remote, Portugal

Base salary: €34,850–€41,000 per year

Company

hirify.global provides commerce infrastructure that helps brand manufacturers, distributors, and retailers in over 80 countries manage digital shelf experiences, improve product differentiation and conversion, and accelerate time to market.

What you will do

• Lead the technical consulting and configuration components of multiple concurrent time-and-materials implementation projects.
• Partner with Project Managers to deliver projects on time, within scope, and within budget.
• Analyze customers’ business models and processes to configure hirify.global effectively and support user adoption.
• Work with Customer Success Managers, Project Managers, Account Managers, and other teams to help customers achieve established goals and metrics.
• Guide internal and external stakeholders through implementation decisions and maintain a positive customer experience.

Requirements

• Experience navigating the complexities large enterprise clients face when launching a new platform.
• Customer-focused mindset and enthusiasm for helping customers succeed.
• Experience solving technical, organizational, internal, customer, and personal challenges through different approaches.
• Curiosity, willingness to learn, and the ability to quickly understand and apply new knowledge.
• Ability to communicate new concepts thoughtfully to diverse audiences and adapt to changing circumstances.
• Confidence driving solutions to challenging customer or internal situations autonomously, with judgment about when to raise risks and inform stakeholders.

Nice to have

• Experience integrating data source systems such as PIMs or ERPs with eCommerce platforms.

Culture & Benefits

• Inclusive, equitable, and diverse company culture focused on empowerment, positive thinking, action, care, agility, curiosity, and passion.
• Full-time employees participate in a Total Rewards plan including health and medical benefits, paid time off, and other benefits.
• Compensation is based on market rates, performance, proficiency, role scope, experience, skills, internal equity, and external market data.
• Eligible roles may include a commission plan or bonus incentive in addition to base salary.

Hiring process

• A Talent team member may contact applicants about next steps if hirify.global moves forward.
• Reference checks may be conducted with provided contacts.
• Legitimate communications and offers come only from email addresses ending in @hirify.global.com, and applications should be submitted through verified hirify.global channels.