Senior Professional Services Consultant (SaaS)

Location: Remote USA; other location: Toronto

Salary: USD 105,000–140,000 per year

Company

hirify.global provides a SaaS platform for incentive compensation management and sales planning, helping high-growth companies optimize sales performance.

What you will do

• Lead full-cycle hirify.global implementations from requirements documentation and compensation plan design through data modeling, configuration, UAT, and go-live.
• Design efficient, repeatable system configurations and apply best-practice calculation design across multiple sales compensation plan types.
• Own project timelines across concurrent implementations, prioritize work, and manage customer and internal stakeholder expectations.
• Act as the primary client-facing contact, build trust with customer administrators, and support service scoping and related negotiations.
• Coordinate go-live handoffs to Customer Success and collaborate with Product, Customer Success, and Sales.
• Identify project and account risks, maintain billable utilization, and define team delivery best practices.

Requirements

• Background in sales compensation, either as a consultant or as an in-house administrator/practitioner using a compensation tool.
• 6+ years of experience as a consultant or implementation professional, including demonstrated project leadership; managing other consultants is not required.
• Strong understanding of data modeling, formulas, and spreadsheet or database tools such as Excel, with comfort using object-oriented and relational data concepts.
• Strong time-management skills and the ability to balance client meetings, hands-on build work, and multiple engagements.
• Strong customer focus, service orientation, problem-solving, communication, analytical, and collaboration skills.
• Ability to work independently while knowing when to seek guidance.
• Startup mindset and comfort with ambiguity in a fast-changing environment.
• Background at a SaaS or technology company.

Nice to have

• SQL experience.
• Experience with AI implementation.
• Experience with hirify.global or competing sales compensation software such as Xactly, Varicent, or SAP Commissions.
• Proficiency with CRM or ERP systems such as Salesforce or NetSuite.

Culture & Benefits

• Full-time remote work in the USA, with Toronto listed as another location.
• Work within a fast-growing startup environment focused on complex sales performance challenges.
• Customer-facing ownership spanning implementation delivery, stakeholder management, and go-live transition.
• hirify.global participates in E-Verify, which confirms employee work eligibility in the United States.