Scheduling Coordinator - SITE BASED

Location: Site based in Cheadle, United Kingdom

Company

hirify.global provides life science, diagnostic, and applied market laboratories with instruments, services, consumables, applications, and expertise.

What you will do

• Coordinate service visits, engineer schedules, maintenance activities, repair requests, standards, parts, and related IT requirements at a biopharmaceutical customer site.
• Act as the onsite point of contact for vendors and customers, managing permits, inductions, operational queries, meetings, and scheduling communications.
• Manage customer assets, instrument inventories, shipments, service metrics, schedules, costings, purchase orders, quotations, and out-of-scope costs.
• Monitor preventative maintenance and repair schedules, contractual response times, work-order completion, and instrument downtime.
• Collect vendor documentation and service reports, upload records to customer CMMS software, and close associated work orders.
• Follow customer gowning and PPE requirements when working in clean-room areas and laboratories.

Requirements

• Third-level qualification; a science qualification is advantageous.
• Planning, organizational, time-management, prioritization, problem-solving, and multitasking skills.
• Ability to manage changing priorities, work independently with limited managerial input, take ownership, and meet deadlines.
• Ability to handle customer and vendor requests by telephone, email, and in person.
• Excellent communication, interpersonal, and cross-functional collaboration skills.
• Proven fluency in English, both verbal and written.
• Ability to work as a positive team player and support colleagues.
• Willingness to participate in ongoing training and development.

Nice to have

• Knowledge of planning and administrative tools, particularly SAP and SmartSheet.

Culture & Benefits

• Full-time weekly schedule with day-shift working hours.
• Occasional travel may be required.
• No end date is specified for the role.
• Pay and benefits vary by country, work location, role level, skills, experience, education, and training; specific pay information is shared during the hiring process.