Account Manager (Manufacturing)

Location: Hybrid role based in Birmingham, Newcastle, Sheffield, or London, UK. A valid UK visa is required.

Company

hirify.global is a global software and cloud solutions provider and distributor with around 12,000 employees across more than 70 countries.

What you will do

• Own, manage, and grow a portfolio of Manufacturing customers, taking accountability for revenue, gross profit, retention, relationships, and long-term account growth.
• Develop and execute strategic account plans based on customer priorities, stakeholders, engagements, competitive position, whitespace, and growth opportunities.
• Build multi-level relationships with C-suite, IT, procurement, finance, operational, and business stakeholders.
• Identify cross-sell, upsell, expansion, and new-logo opportunities across technologies, services, business units, and use cases.
• Coordinate sales, technical, commercial, delivery, vendor, and partner resources around customer objectives and value propositions.
• Maintain CRM data, account plans, opportunity plans, pipeline forecasts, and next actions while applying Manufacturing market and technology insights.

Requirements

• Solid understanding of the Manufacturing sector and its commercial, technology, and operational challenges.
• Proven experience growing strategic customer relationships, protecting existing revenue, and driving gross-profit growth through cross-sell, upsell, new revenue streams, and selective new-logo acquisition.
• Ability to build trusted relationships from operational stakeholders to executive decision-makers and mobilize internal specialists, delivery teams, partners, and leadership.
• Experience developing and executing strategic account plans, identifying customer priorities, whitespace, competitive threats, relationship gaps, and growth opportunities.
• Commercial curiosity, a growth mindset, and the ability to identify future growth rather than rely on existing revenue or demand.
• Experience selling complex technology and service solutions while coordinating multiple stakeholders and vendors across potentially lengthy sales cycles.
• Good understanding of business and financial drivers, with autonomy and accountability for account performance, pipeline, and commercial outcomes.
• Fluent or professional English, written and verbal, is required.

Culture & Benefits

• Full-time employment with a hybrid work arrangement and the ability to work flexibly while visiting a local office.
• Global company culture based on six core values.
• Mentor support during the start of employment.
• President’s Club recognition awarded by leadership and peers.
• Training, development opportunities, and lifelong education.
• Internal feedback and career development structures through the Hire to Grow approach.