Senior Inventory Operations Manager, EMEA (SAP)

Location: Hybrid working in London, United Kingdom

Company

hirify.global creates hardware, network services, and entertainment experiences under the PlayStation brand for more than 100 million people.

What you will do

• Lead daily, weekly, monthly, and year-end inventory reconciliation across B2B and D2C PlayStation Direct operations.
• Investigate warehouse, SAP, and operational discrepancies, including iDoc errors and EDI-related issues, and drive root-cause resolution.
• Coordinate physical counts, cycle counts, wall-to-wall counts, and inventory adjustment approvals.
• Partner with Warehouse Operations, Planning, Sales, PSD, Finance Governance, Supply Chain, and external 3PL partners.
• Support audits, evidence gathering, compliance reviews, process standardisation, and continuous improvement.
• Act as the escalation point for inventory management issues and ensure corrective actions are completed.

Requirements

• 8+ years of experience in Inventory Management, Inventory Control, Planning, Supply Chain Operations, or a related field.
• Strong experience with warehouse inventory processes, reconciliation, cycle counts, physical counts, and audit controls.
• Strong SAP experience; knowledge of iDocs and EDI transactions is preferred.
• Understanding of B2B and D2C distribution centre operations.
• Strong Excel capability, ideally at medium to advanced level.
• Excellent verbal and written communication, analytical, and problem-solving skills, including root-cause analysis.
• Experience working with Finance, Planning, Sales, Warehouse Operations, and external 3PL partners.
• Process improvement or Lean experience is preferred.
• BA/BS in Business Administration, Supply Chain, Operations, or equivalent experience is preferred.
• APICS, Inventory Control, Quality Management Systems, or Project Management certification is desirable.

Culture & Benefits

• Hybrid working.
• Discretionary bonus opportunity, private medical insurance, dental scheme, and 25 days of holiday per year.
• On-site gym, subsidised café, free soft drinks, on-site bar, cycle garage, and showers.
• Background checks are conducted at the offer stage for all new employees and may include criminal background checks for some roles.
• Equal opportunity and Fair Chance employer with an inclusive workplace commitment.