European Demo Centre Coordinator (Medical Devices)

Location: Based in Newcastle upon Tyne, United Kingdom; remote working is possible, with travel required to maintain the Newcastle Laboratory. Occasional travel within Europe is required.

Company

hirify.global operating company Leica Biosystems develops cancer diagnostics and life sciences solutions spanning biopsy to diagnosis.

What you will do

• Coordinate European demos, loan equipment, training sessions, exhibitions, workshop scheduling, equipment availability, and Newcastle Demo Lab activities.
• Manage demo and loan inventory, including stock availability, replenishment, deliveries, collections, freight providers, and costs.
• Resolve late, damaged, defective, or missing equipment issues.
• Maintain accurate inventory records and KPIs and administer SAP/Salesforce processes.
• Coordinate with Commercial, Service, Applications, Logistics, and other stakeholders to support customer-focused delivery.

Requirements

• Diploma, vocational qualification, or equivalent experience in logistics, demo coordination, customer service, or commercial operations.
• Knowledge of SAP or a similar ERP, Microsoft Office, Excel, and email management.
• Professional English, customer and commercial focus, attention to detail, integrity, and compliance awareness.
• Experience coordinating activities, maintaining records, and influencing stakeholders without direct authority.
• Ability to work safely and compliantly in an equipment-handling environment.
• Based in Newcastle, United Kingdom, with availability for required laboratory travel and occasional travel within Europe.

Nice to have

• Experience in demo or loan coordination, logistics, medical devices, instrument sales or service, product management, or manufacturing.
• Experience with demo-management systems, Salesforce, or a similar CRM.
• Another European language.

Culture & Benefits

• Work within the EMEA Customer Excellence Team and a diverse, collaborative global community.
• Participate in a culture focused on belonging, continuous improvement, innovation, and customer impact.
• Benefits include healthcare programs and paid time off.