Lead - Account Executive (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Hybrid from the Berlin office for candidates based in Berlin, with three fixed office days (Monday, Wednesday and Thursday), or 100% remote from anywhere in Germany for candidates outside Berlin. Regular travel to customer locations and customer-focused events is required. Applicants must already have the valid right to work in Germany; visa sponsorship is unavailable.
Company
builds enterprise-grade SaaS service software for customer and employee experiences, including AI-enabled solutions trusted by more than 72,000 companies.
What you will do
- Drive new customer acquisition and revenue growth for the Freshservice Employee Experience product line across Germany, primarily targeting mid-market customers.
- Define and execute regional sales action plans with the manager, including stakeholder mapping, prospecting, qualification, and opportunity closing.
- Build, develop, and manage the sales pipeline while providing regular pipeline and forecast reports.
- Coordinate with marketing and pre-sales on campaigns and process improvements.
- Support and steer BDR and pre-sales representatives toward individual sales goals, including helping BDRs succeed.
- Travel regularly to customer locations and customer-focused events, and develop expertise in SaaS products, CRM systems, and the product suite.
Requirements
- At least 3 years of sales experience, preferably in inside or field sales within a high-velocity software sales environment.
- Consistent overachievement of sales goals across a large geographic territory while selling a technical product.
- Strong motivation, a driven personality, a positive attitude toward sales and CRM products, and a strong work ethic.
- High customer orientation, exceptional communication, eagerness to learn, and consultancy skills for understanding and supporting customers.
- Self-directed, resourceful, and willing to go the extra mile.
- Fluent English and native-level German are required.
Nice to have
- Domain knowledge in SaaS, customer success management, CRM, or IT service management.
- Additional language skills.
Culture & Benefits
- People-first approach to AI and software designed to improve employee productivity, organizational efficiency, and customer experiences.
- Inclusive environment welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
- Equal-opportunity workplace focused on diversity and employee potential.
- Remote work is available from anywhere in Germany outside Berlin; Berlin-based employees follow a three-day hybrid schedule.
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