Customer Account Executive II (Hybrid)

Location: Toronto, Canada; hybrid work with three days of in-person collaboration and two days of remote work each week.

Expected salary range: 115k–120k CAD OTE, with a 60/40 split.

Company

hirify.global is a global SaaS provider of digital document workflow solutions covering PDF, eSigning, identity verification, and analytics, serving more than 3 million licensed users and 13,000+ business customers across 157 countries.

What you will do

• Execute retention and expansion sales strategies for existing mid-market customers in North America.
• Act as a trusted adviser, understand customer needs, and recommend appropriate Nitro solutions.
• Expand revenue and product adoption across existing customer teams and departments while building pipeline.
• Develop territory strategies, maintain accurate forecasts, and manage revenue growth plans.
• Partner with internal teams and channel partners to gather data, drive adoption, and help customers realize business value.
• Share market insights with product and marketing teams and contribute sales best practices.

Requirements

• At least 2 years of quota-carrying sales experience focused on retention and expansion.
• Experience with SaaS sales and the Salesforce.com platform.
• Experience carrying revenue or bookings targets and developing strategies that deliver results.
• Excellent communication, negotiation, and forecasting skills.
• Ability to identify and manage high-level business opportunities, assess prospects, understand customer needs, and orchestrate deal closures.
• Ability to involve multiple partners and company management members to position products against direct and indirect competitors.
• Team-oriented and creative mindset.
• Fluent English required.

Nice to have

• French and/or Spanish language skills.

Culture & Benefits

• Hybrid model combining three in-person collaboration days with two remote days each week.
• Flex Time Off for holidays, family commitments, appointments, and other personal needs.
• Health, dental, and vision coverage, wellness perks, and country-specific benefits.
• Pension or 401(k) matching and other standard employee benefits.
• Collaborative culture based on shared ownership, customer accountability, execution excellence, and continuous learning.