Accounts Receivable Specialist

Location: Dublin, OH, US; onsite three days per week

Company

hirify.global is a global distribution company serving essential industries with products and services that support food and nutrition, drinking water safety, and quality of life.

What you will do

• Collect past-due balances, reconcile customer accounts, and identify on-account cash and credit memos for proposed offset.
• Identify and report disputed invoices to support timely payment, reduce aged receivables and bad debt, and maintain customer satisfaction.
• Collaborate with customers, sales, customer solutions, dispute management, and C2C management to resolve payment issues.
• Analyze account information and communicate issues to supervisors to determine next steps.
• Review credit, ask risk-related questions, and set appropriate credit lines according to policies and procedures.
• Follow organizational policies and procedures and perform related duties as requested.

Requirements

• 1–2 years of business experience; the right candidate may be trained.
• Experience working with individual and team metric standards.
• Knowledge of Microsoft Office Suite and basic Excel skills.
• Ability to manage workload to deadlines while maintaining individual and team goals.
• Ability to build trust with customers, management, and peers.
• Ability to identify issues and escalate them to leaders for review and resolution.
• Demonstrated verbal and written communication skills, customer-facing skills, and cross-functional collaboration.
• General knowledge of collection principles and ability to reconcile credits and debits; ability to prioritize workload.

Nice to have

• SAP experience.

Culture & Benefits

• Onsite work is required three days per week in Dublin, Ohio.
• Work in a diverse and inclusive environment focused on employee development and growth.
• hirify.global is an equal opportunity employer and provides reasonable accommodations during the hiring process.