Account Executive - Enterprise - Telecommunications (AI)

Location: Remote-first anywhere in the United States; ability to operate across EST, CST, or PST time zones required. Preference for New York or San Francisco, with the option to work from an office. Frequent travel for onsite customer meetings and industry events is required.

Company

ElevenLabs is an AI research and product company building voice, audio, conversational AI, and creative generation platforms for millions of users and thousands of businesses.

What you will do

• Build and manage an enterprise telecommunications account portfolio to support revenue goals.
• Identify conversational AI opportunities across customer care, technical support, sales, retention, billing, collections, field service, employee enablement, and multilingual communications.
• Develop account strategies across Customer Experience, Care and Operations, Digital and Product, IT and Engineering, Marketing, and Procurement.
• Position voice technology for contact centers, virtual agents, in-app assistants, outbound communications, branded voice experiences, and creative content.
• Navigate contact center, CCaaS, CRM, and operational technology ecosystems and identify integration opportunities.
• Partner with Forward Deployed Engineers to design solutions, manage customer Proofs of Value, establish scaled production deployment paths, and shape the telecommunications playbook.

Requirements

• 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally involving AI, generative AI, LLM-based products, or API-driven platforms.
• Experience selling to telecommunications companies, including wireless carriers, broadband providers, cable companies, or other communications service providers.
• An established telecommunications industry network and strong customer relationships.
• Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles.
• Experience selling to technical buyers in Product, Engineering, IT, and Architecture, as well as business buyers across Customer Experience, Care, Operations, Digital, and Marketing.
• Ability to understand customer businesses, operational environments, and success requirements, then translate product capabilities into measurable-value solutions.
• Ability to navigate enterprise procurement, security, legal, and technical validation processes autonomously and cross-functionally.
• Strong executive presence and ability to build relationships with C-suite and senior leadership.
• Comfort working in an early-stage, high-growth environment where ambiguity is common and priorities evolve quickly.
• Passion for voice and audio AI and its potential to transform telecommunications customer experience.

Culture & Benefits

• High-velocity environment with rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• AI-first working practices and a focus on impact rather than job titles.
• Annual discretionary stipend for professional development.
• Annual discretionary stipend for meeting colleagues and annual team offsite travel.
• Monthly co-working stipend for employees outside main hubs.
• Frequent travel is part of the role, including onsite customer meetings, industry events, and team offsites.