Director, Client Success (Higher Education)

Location: Remote, supporting the New England territory. Candidates must reside within a reasonable driving distance of the region and be able to travel throughout New England as needed.

Salary: $95,000–$105,000, plus eligibility for incentive compensation.

Company

hirify.global provides higher education marketing and enrollment services including research, strategy, digital marketing, lead generation, Slate optimization, student search, website development, and creative services.

What you will do

• Own a portfolio of partner institutions, including retention, expansion, revenue growth, and long-term account strategy.
• Build pipeline across new and existing accounts through research-based outreach, institutional insights, market signals, and campaign engagement.
• Lead opportunities from first conversation through close, including discovery, solution design, proposal development, and deal progression.
• Build trust with senior leaders and connect client challenges to practical solutions.
• Maintain account views covering risks, opportunities, and engagement priorities; use outreach, sequencing, and in-person engagement to deepen relationships.
• Maintain accurate pipeline data, manage risk early, and provide reliable forecasts using data, intent signals, and marketing engagement.

Requirements

• Bachelor’s degree required.
• 5+ years of experience in B2B sales, consulting, or higher education marketing/enrollment.
• Track record of meeting or exceeding revenue targets.
• Experience building pipeline and expanding existing client relationships, with success in both new business and account expansion.
• Ability to earn trust with senior leaders in complex organizations.
• Strategic mindset connecting client challenges to practical solutions.
• Strong organization and discipline in pipeline management and forecasting.
• Self-directed, accountable, outcome-focused, and able to communicate clearly in a collaborative, partnership-minded way.
• Must reside within a reasonable driving distance of New England and be able to travel throughout the region as needed.

Culture & Benefits

• Remote role with regional travel requirements.
• Direct ownership of portfolio revenue and visible impact on organizational growth.
• Incentive compensation is available in addition to the stated salary range.
• Equal-opportunity employer.

Hiring process

• No phone calls or unscheduled office visits.