Account Manager (Event Management)

Location: Fully remote from anywhere in Canada; must accommodate EST working hours.

Compensation: Up to $130K CAD OTE, plus stock options and benefits.

Company

hirify.global builds an event management platform that helps conference organizers create engaging event experiences and has supported 30,000+ events in 70+ countries.

What you will do

• Manage existing customer business to drive retention, account growth, Net Revenue Retention, and Account Retention targets.
• Build long-term relationships with 150+ accounts through monthly check-ins, account debriefs, product demos, and education on new services.
• Identify growth opportunities within the existing customer base through referrals and networking.
• Maintain prioritized account touchpoints using the CRM dashboard and keep pipeline forecasts accurate for weekly manager reviews.
• Collaborate with Customer Success and Support to ensure client satisfaction and event success.
• Engage customers through phone, meetings, in-mails, and email while contributing to team meetings, Slack discussions, and 1:1s.

Requirements

• 3–4 years of B2B sales experience.
• Demonstrated success achieving or exceeding targets through upselling and growth.
• Extensive experience using CRM platforms such as HubSpot or Salesforce.
• Strong listening, communication, organization, follow-through, adaptability, proactivity, and solution-oriented problem-solving skills.
• Bachelor’s degree or equivalent.
• Reliable internet capable of video calls with at least 30 Mbps download speed and a safe, comfortable, ergonomic, private, and quiet workspace.

Nice to have

• Prior outbound sales or prospecting experience.

Culture & Benefits

• Remote-first work with hardware and collaboration software for working from home.
• Three weeks of vacation, one week of sick days, three summer days, and a birthday holiday.
• Dental, health, life, and mental health consultation benefits through GreenShield+.
• Stock options and opportunities to meet coworkers in person throughout the year.
• Equal opportunity workplace with accommodations available during the selection process.