Account Manager (BCDR)

Location: Remote, United States; territory coverage includes Northeast, Southeast, Central/Mountain, and West.

Compensation: $75K–$100K.

Company

hirify.global provides a security-first Business Continuity and Disaster Recovery platform built for Managed Service Providers, focused on secure, high-performance, simple, and cost-effective backup and recovery.

What you will do

• Own relationships with a portfolio of existing MSP partners as the primary point of contact.
• Manage onboarding, handoffs, partner check-ins, business reviews, renewals, hardware upgrades, refreshes, quoting, and commercial conversations.
• Build account plans, increase product adoption, support client migrations from other BCDR solutions, and identify partnership expansion opportunities.
• Monitor account risk, retention, expansion, performance, and forecasts in HubSpot, presenting the growth pipeline in weekly reviews.
• Coordinate with Sales Engineering, Support, Partner Success, and other internal teams to resolve issues and deliver a strong partner experience.
• Represent hirify.global at partner events, conferences, and industry gatherings while staying informed about hirify.global products, the MSP market, and competitors.

Requirements

• 3+ years of experience in B2B account management, channel account management, or sales, ideally in the MSP or IT channel.
• Proven success retaining and growing a book of business against revenue targets.
• Excellent communication and interpersonal skills for building trust with MSP owners and technical teams.
• Strong negotiation and closing abilities.
• Excellent time management and organizational skills, with the ability to manage a large partner portfolio.
• Proficiency with CRM software; HubSpot is preferred.
• Analytical and problem-solving skills, including using data to identify risk and opportunity.
• Self-motivated, results-oriented, and able to work independently and as part of a team.
• Uses AI and modern sales tools to improve account research, partner communication, and productivity; willing to travel for partner meetings, events, and conferences.

Nice to have

• Understanding of Business Continuity and Disaster Recovery, backup, or cybersecurity concepts.

Culture & Benefits

• Values include empathy, teamwork, execution, openness, and doing the right thing.
• Comprehensive health, dental, and vision coverage.
• Generous paid time off and holiday schedule.
• 401(k) retirement plan.
• Training and professional growth opportunities in a dynamic and creative environment.