Staff Marketing Manager, Lifecycle Marketing (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Mountain View, California; Atlanta, Georgia; Frisco, Texas; Woodland Hills, California; San Diego, California, United States
Base pay: $169,000–$229,000 in Mountain View; $154,500–$209,000 in Los Angeles and San Diego. Additional compensation may include a cash bonus, equity rewards, and benefits.
Company
is a financial technology platform serving consumers and small and mid-market businesses through products including TurboTax, Credit Karma, QuickBooks, Enterprise Suite, and Mailchimp.
What you will do
- Lead the Workforce lifecycle marketing pod by aligning partners, defining workstreams and milestones, managing dependencies, and driving execution.
- Own and optimize journeys covering onboarding, setup and invitations, first-use activation, engagement, feature adoption, and re-engagement across owned channels.
- Translate employer and employee needs into audience segments, messaging, and coordinated in-product, email, and direct-channel experiences.
- Partner with Product and Design on in-product education, prompts, and activation flows that reduce friction and increase Workforce usage.
- Manage experimentation across targeting, creative, timing, channel mix, and suppression, using lifecycle, funnel, cohort, and campaign data to improve programs.
- Coordinate with Product Marketing, Analytics, channel operations, and other partners; communicate decisions, tradeoffs, risks, blockers, and next steps.
Requirements
- 7+ years of experience in lifecycle marketing, CRM, growth marketing, product marketing, or related roles, ideally in SaaS, fintech, HR/payroll technology, or platform businesses.
- Experience owning and improving multi-touch customer journeys with measurable activation, engagement, adoption, or retention outcomes.
- Ability to lead a cross-functional pod or integrated workstream through influence, with strong project management and prioritization skills; direct people management is not required.
- Hands-on experience with email and in-product messaging, plus familiarity with at least one other owned channel or lifecycle orchestration capability.
- Experience with segmentation, behavioral triggers, funnel analysis, A/B testing, and cohort trends to guide campaign decisions and communicate results.
- Strong written communication, customer empathy, operational rigor, and a collaborative approach with Product, Design, Analytics, and channel teams.
- Ability to balance customer experience, business impact, technical constraints, and multiple concurrent priorities.
Culture & Benefits
- Individual contributor role reporting to the Director of Services Lifecycle Marketing.
- Cross-functional work with Workforce Product, Product Marketing, Analytics/Data Science, Design, and channel partners.
- Competitive compensation with performance-based rewards, potential cash bonus, equity rewards, and benefits.
- Compensation is determined by job-related knowledge, skills, experience, and work location, with regular pay-equity comparisons.
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