Director, Order-to-Cash Operations (SaaS)

Location: Hybrid preferred near hirify.global offices in San Francisco, Denver, or New York; remote candidates may be considered within the US. Core business hours are required, and travel may be required.

Salary: $176,140–$234,864 per year, with potential equity and discretionary bonus eligibility.

Company

hirify.global provides an edge cloud platform that processes, serves, and secures customer applications close to end users for fast, secure, and reliable digital experiences.

What you will do

• Lead Order Management, Billing, and Revenue Operations, including hiring and developing a Revenue Operations Manager.
• Own the order-to-invoice process from Deal Desk approval and Closed-Won through accurate and timely invoicing.
• Define the source of truth for revenue data and metrics and drive audit-ready data governance.
• Partner with Business Systems and IT to scale Salesforce, CPQ, billing, and ERP processes and reduce manual work.
• Represent Order-to-Cash in the company-wide Lead-to-Cash transformation, including process design and adoption.
• Support Revenue Accounting on ASC 606 matters and provide reporting and variance analysis to Finance and executive leadership.

Requirements

• 10+ years of experience in Order Management, Billing, Revenue Operations, or Order-to-Cash at a B2B SaaS company.
• 4+ years leading teams, including managers or senior individual contributors, and building diverse and inclusive teams.
• Hands-on understanding of Salesforce, CPQ, billing, and ERP platforms, including how contract and order data moves between them.
• Working knowledge of ASC 606 and how contract terms affect billing and revenue recognition.
• Strong analytical and communication skills, with the ability to partner across Finance, Accounting, Sales Operations, Deal Desk, Legal, and IT and explain complex process and data issues to executives.
• Bachelor’s degree in accounting, finance, or a related field.

Nice to have

• CPA designation.
• Experience leading a Lead-to-Cash, Order-to-Cash, or similar process and systems transformation.
• Experience with SOX controls and external audits in a public company or late-stage environment.
• Experience reviewing complex, non-standard contracts and identifying terms affecting revenue recognition, billing, and order setup.
• Regular hands-on use of AI tools such as Claude, ChatGPT, and Gemini to improve operational workflows, with sound judgment about when AI output requires review.

Culture & Benefits

• Hybrid work model with flexibility to split time between the office and home; remote work may be considered within the US.
• Medical, dental, vision, life, disability, and accident insurance, plus family planning and mental health support.
• Flexible vacation policy and up to 18 days of accrued paid sick leave.
• 401(k) with company match, Employee Stock Purchase Program, 12 paid local holidays, and 12 paid company wellness days in 2026.
• AI technologies, including real-time transcription tools, automated scripts, AI copilots, and external assistants, are prohibited during interviews unless authorized in advance.

Hiring process

• Submit a fully completed application and resume or CV through hirify.global’s official careers site.
• Unauthorized use of AI during the interview process may result in disqualification.