Sales Operations and Analytics Associate (Salesforce)

Location: Remote, United States

Salary: USD 83,200–124,800 annually, plus a discretionary annual bonus.

Company

hirify.global provides precision medicine and related commercial and business services.

What you will do

• Develop and maintain dashboards, KPI scorecards, recurring reports, and ad hoc analyses for Business Development and Commercial Leadership.
• Analyze pipeline, bookings, conversions, forecasting, opportunity movement, ageing, and performance trends to identify risks and opportunities.
• Support Salesforce administration, including reports, dashboards, workflows, enhancements, testing, integrations, user administration, and data migrations.
• Maintain CRM data standards, governance processes, validation controls, audits, and remediation activities.
• Support pipeline management, forecasting reviews, account planning, territory management, and commercial prioritization.
• Document workflows and SOPs, improve commercial processes, and implement automation that reduces manual effort.

Requirements

• 5+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, CRM Administration, Business Analytics, or a related function.
• Hands-on experience supporting Salesforce and commercial reporting processes.
• Experience developing dashboards, reports, and performance metrics for business stakeholders.
• Strong analytical and problem-solving skills, including the ability to interpret complex data, identify trends, and provide actionable recommendations.
• Understanding of CRM data governance, data quality standards, process compliance, and controls that ensure reporting accuracy.
• Experience supporting pipeline management, forecasting, and commercial performance reviews.
• Strong Microsoft Excel skills and proficiency with Power BI or comparable business intelligence and data visualization tools.
• Ability to manage multiple priorities, investigate data issues, and deliver accurate, high-quality work in a fast-paced environment.
• Effective written and verbal communication, stakeholder management, and cross-functional collaboration skills across Business Development, Finance, Marketing, Operations, and Leadership.

Nice to have

• Experience with Tableau or similar BI tools.
• Experience identifying inefficiencies, implementing automation opportunities, and driving operational excellence.

Culture & Benefits

• Remote work within the United States.
• Health insurance, retirement savings benefits, life insurance, disability benefits, parental leave, and paid sick leave and vacation.
• Eligibility for a discretionary annual bonus.
• Candidates must be legally authorized to work in the United States without employer sponsorship.

Hiring process

• Applications are submitted through the online application process.
• Alternative application accommodations are available for candidates with disabilities by contacting hirify.global.