Lead Account Manager (Italian and Spanish Speaking)

Location: Paris, France

Salary: EUR 0 yearly

Company

Build uncomplicated AI-powered service software for employee and customer experiences, helping organizations reduce complexity and deliver faster support through enterprise-grade CX and IT solutions.

What you will do

• Grow strategic enterprise accounts through upsell, cross-sell, and renewals while exceeding revenue goals.
• Build trusted relationships with executives and position solutions around measurable business results.
• Lead complex sales cycles from discovery through close and secure strategic wins.
• Collaborate across teams to identify opportunities, improve retention, and expand customer success.
• Develop a strong pipeline, maintain accurate forecasts, and travel as required for in-person customer engagement.

Requirements

• 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles, with a successful track record in an aligned territory.
• Experience working consultatively with enterprise customers and senior leaders while exceeding goals and creating long-term value.
• Strong communication, presentation, relationship-building, listening, and discovery skills.
• Ability to connect product capabilities to customer business needs.
• Proficiency in Italian and Spanish is required.
• Curiosity, collaboration, adaptability, and comfort navigating change.

Nice to have

• Exposure to CRM, employee experience, customer experience, or ITSM solutions.

Culture & Benefits

• People-first environment focused on purpose, potential, and passion.
• Inclusive workplace welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
• Equal-opportunity culture where workplace diversity is valued.