Sales Operations Manager (Salesforce)

Location: Utah, United States; hybrid with regular in-office days each week

Company

hirify.global builds a people intelligence platform and HR software designed to transform HR and improve how people work.

What you will do

• Partner with Sales leadership and assigned sales segments to improve sales processes, productivity, performance, and operational workflows.
• Evaluate workflows, identify root causes and inefficiencies, and design scalable process improvements and automations.
• Support the implementation, administration, integration, troubleshooting, and optimization of Salesforce-connected revenue technologies and sales productivity tools.
• Manage operational projects from requirements gathering and solution design through implementation, testing, documentation, and stakeholder communication.
• Support lead and opportunity management, territory assignments, rules of engagement, system troubleshooting, and the Sales Operations helpdesk.
• Use Salesforce reporting and operational data to identify trends, measure results, and maintain documentation of processes, configurations, workflows, and dependencies.

Requirements

• 3+ years of experience in Sales Operations, Revenue Operations, Business Operations, Salesforce Administration, or a related role.
• Strong working knowledge of Salesforce leads, contacts, accounts, opportunities, reporting, and core sales workflows.
• Experience supporting, improving, or administering sales processes, business systems, or revenue technologies.
• Ability to translate business requirements into practical, scalable operational solutions and investigate complex issues using data and sound judgment.
• Experience identifying automation opportunities, reducing manual effort, and improving operational efficiency.
• Strong skills in requirements gathering, planning, testing, documentation, and implementation.
• Clear verbal and written communication, including explaining technical information to nontechnical stakeholders and collaborating with business leaders and cross-functional teams.
• Strong attention to detail, ability to manage competing priorities, independent ownership, follow-through, and willingness to learn evolving technologies and processes.

Nice to have

• Hands-on LeanData administration, including building, modifying, troubleshooting, or optimizing routing graphs; LeanData Fundamentals or Advanced certification.
• Salesforce Administrator certification or advanced Salesforce configuration experience.
• Experience with Outreach, ZoomInfo, LinkedIn Sales Navigator, Chili Piper, Attention AI, Clay, 1Mind, or similar platforms.
• Experience with lead routing, territory management, lead-to-account matching, opportunity management, and sales rules of engagement.
• Experience supporting inbound acquisition, outbound sales, account management, or customer expansion in a B2B SaaS organization with complex sales processes.
• Familiarity with forecasting, pipeline management, opportunity lifecycle, sales performance reporting, Salesforce integrations, workflow automation, revenue technology architecture, implementations, migrations, or cross-functional process improvements.
• Experience using AI and automation to streamline operational workflows and reduce manual work.
• Bachelor’s degree in Business Administration, Information Systems, or a related field.

Culture & Benefits

• Hybrid Utah-based work arrangement with regular office attendance.
• Comprehensive health, life, and disability insurance.
• Four weeks of vacation, 12 company holidays, parental leave, and volunteer time off.
• 401(k) plan with up to 6% company match, a $2,000 paid vacation bonus, and EAP through Headspace.
• Employment is contingent on passing background and credit checks; employment offers also require a background check.
• AI is used to assist with candidate data processing and analysis, while final hiring decisions remain human-made and based on job qualifications.