Application System Analyst II (Converge Revenue Cycle)

Location: Irving, TX, US; onsite at the CHRISTUS System Office. Full-time schedule of 5 days, 8 hours; may require travel and additional hours during critical problems.

Company

hirify.global operates healthcare services and supporting information technology systems.

What you will do

• Analyze, design, configure, test, document, implement, support, maintain, and optimize assigned healthcare applications, solutions, and business processes.
• Analyze workflows and requirements, map current and future processes, perform gap analysis, and recommend cross-team solutions.
• Support customers, operational leaders, vendors, the Service Desk, and technical teams with application issues, incidents, requests, and system enhancements.
• Manage medium-complexity projects and requests, coordinate change approval, testing, validation, and vendor code changes.
• Communicate complex configuration and design topics, provide status reporting, train users and coworkers, and mentor newer team members.
• Evaluate releases and functionality, troubleshoot moderate incidents independently, and escalate breached SLAs or delayed vendor action.

Requirements

• 3+ years of experience, including 2+ years in healthcare, business, or information systems.
• Detailed healthcare knowledge and systems expertise, with the ability to work under minimal supervision and use independent judgment.
• Ability to solve moderate incidents without direction and develop new functionality with little direction.
• Associate or Bachelor’s degree in healthcare, business, or information systems preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint; ability to present complex data using charts and graphs.
• Strong problem-solving, multitasking, organizational, customer service, written and verbal communication, interpersonal, teamwork, and change-adaptation skills.
• Ability to make decisions on routine cases, collaborate with senior team members, and mentor or train team members.
• For Epic Analysts: assigned Epic module certification or proficiency must be obtained within 6 months of employment and maintained through new-version training.

Nice to have

• Associate or Bachelor’s degree focused on healthcare, business, or information systems.
• Certifications related to the area of focus.

Culture & Benefits

• Collaborative work with end users, operational leaders, business partners, vendors, and technical teams.
• Work includes formal or informal training, continuing education courses, and application-specific skill development.
• Strict change-management, quality, documentation, and stakeholder-communication standards apply.
• Additional hours may be required during critical problems, and travel may be required.