Microsoft 365 Business Systems Analyst – Solutions & Enablement

Location: Hybrid office environment on Tuesday, Wednesday, and Thursday in Cedar Rapids, Denver, or Philadelphia, United States. On-call responsibilities may be required; occasional travel is less than 10%.

Salary: $85,000–$100,000 annually.

Company

hirify.global provides insurance, retirement, investment, annuity, and employee benefit solutions as part of the international Aegon financial services group.

What you will do

• Facilitate requirements-discovery sessions and coordinate with business stakeholders.
• Conduct fit-gap and solution-option analysis to assess Microsoft 365 suitability and identify when engineering, architecture, or another platform should be consulted.
• Coordinate Microsoft 365 user community meetings, engagement activities, and champion program communications.
• Develop and update training materials, job aids, and digital learning resources.
• Maintain Microsoft 365 and Copilot SharePoint sites and resource centers, including content management and governance.
• Support communications and change management for new Microsoft 365 features and technologies, explaining risks, dependencies, and limitations to nontechnical audiences.

Requirements

• Experience with Microsoft 365 adoption and user enablement, training, education, knowledge management, SharePoint content management and governance, communications, change management, technology readiness, business analysis, and stakeholder coordination.
• Experience leading requirements-discovery sessions and conducting fit-gap and solution-option analysis, including determining when Microsoft 365 is suitable and when other technical teams or platforms are needed.
• Well-developed application security and compliance knowledge, business process analysis and mapping skills, and root cause analysis skills.
• Experience managing and reporting on service level objectives; ability to estimate and budget for IT services.
• Strong knowledge of standard software development life cycle methodologies, ITIL, and project management methodologies.
• Strong stakeholder facilitation, written communication, presentation, relationship-management, and organizational-dynamics skills.
• Ability to work across strategic, tactical, and operational activities; adapt to change and ambiguity; work independently and collaboratively; and work effectively across cultural differences in a global organization.
• Several years of experience using Microsoft Word, Excel, Visio, PowerPoint, and SharePoint.
• Proactive, accountable, and responsible approach to work.
• Must have legal authorization to work in the United States without immigration sponsorship or an employer-of-record arrangement.

Nice to have

• Experience supporting Microsoft 365 adoption programs or facilitating user communities.
• Experience with Copilot, Power Platform, or other Microsoft productivity tools.
• Familiarity with change management methodologies.
• Experience creating digital learning content.
• Knowledge of information architecture and content governance principles.
• Experience using reporting or analytics tools to measure adoption outcomes.

Culture & Benefits

• Collaborative, inclusive environment focused on accountability, diversity, work-life balance, and community impact.
• Full-time employment with competitive pay, eligible bonuses, pension plan, 401(k) match, employee stock purchase plan, and insurance coverage.
• Paid time off starting at 160 hours annually in the first year, ten paid holidays, and eligible parental and adoption assistance.
• Tuition reimbursement, career training and development, wellness programs, employee assistance, backup care, and volunteer PTO.
• Employee resource groups, inclusion and diversity programs, recognition programs, and referral bonuses.