Application Analyst Willow Inpatient (Healthcare Applications)

Location: Fully remote within the United States; candidates residing or planning to reside in California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia, Vermont, or Washington are not being considered. Work schedule: Monday–Friday, 8:00 AM–5:00 PM. Work city listed as West Valley City, Utah.

Salary: $32.42–$51.08 per hour, depending on experience.

Company

hirify.global provides healthcare services and supports healthcare information technology applications.

What you will do

• Provide technical support, configuration, maintenance, monitoring, testing, installation, and implementation for healthcare applications throughout their lifecycle.
• Analyze and diagnose stakeholder problems, resolve incidents, and recommend workflow and technical or functional design changes.
• Gather and translate technology requirements into design and development specifications while supporting product management.
• Integrate and troubleshoot third-party applications with external vendors and configure hardware and software to meet client specifications.
• Lead project management activities for small to mid-size projects, coordinate resources through ServiceHub, and deliver minimum viable products for requested work.
• Develop reporting requirements, testing plans, scripts, training materials, documentation, and knowledge resources; participate in on-call and command center duties when applicable.

Requirements

• Proficiency with Microsoft Office Suite, including Excel pivot tables, Visio, Project, PowerPoint, and Word.
• In-depth business and application knowledge, plus knowledge of system analysis and operating systems.
• Ability to assess needs, define problems, collect data, establish facts, draw valid conclusions, and determine appropriate approaches through documentation.
• Ability to read and interpret industry periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write correspondence and process documents.
• Two years of related work experience, or active progress toward a bachelor's degree combined with four years of related experience.
• Ability to operate computers and IT equipment, read monitors and documents, and remain seated or standing for extended periods.
• Ability to obtain certification on one or more Epic applications and maintain the certification.

Nice to have

• Bachelor's degree preferred in information technology, healthcare, business, or a related field.
• Additional relevant experience may substitute for the degree with Supervisory and Human Resources approval.

Culture & Benefits

• Full-time position with a 40-hour scheduled work week.
• Fully remote work arrangement where approved and stated in the posting.
• Benefits package covering wellness, health, security, connection, and engagement programs.
• Remote work must comply with confidentiality, information security, work schedule, equipment, conflict-of-interest, and outside-employment expectations.
• Equal opportunity employment practices apply.