Loan Servicing Specialist I or Loan Servicing Specialist II (Financial Services)

Location: Spokane, Washington (Headquarters); relocation assistance is available to eligible candidates who must relocate

Annual base salary: Level I $40,000–$57,800; Level II $44,200–$66,200. Typical starting ranges are $40,000–$51,900 for Level I and $44,200–$58,900 for Level II, with a 6% annual performance-based incentive target.

Company

hirify.global is a member-owned financial cooperative providing financing and related services to agriculture, rural communities, and associated industries across a seven-state Western U.S. territory.

What you will do

• Perform loan servicing activities, including escrow monitoring, mortgage modifications, amendments, reconveyances, and mortgage satisfactions.
• Monitor flood and hazard insurance, taxes, past-due accounts, loan classifications, and force-placed insurance requirements.
• Identify and process servicing actions while maintaining company policies, procedures, and internal controls.
• Support customers, AgWest employees, and third-party vendors across specialized lending programs.
• Identify and resolve customer issues in a timely manner.
• Occasionally travel for conferences, training, all-staff meetings, or team meetings outside standard travel requirements.

Requirements

• High school diploma or equivalent.
• Ability to learn and effectively use a wide variety of systems and software.
• Knowledge of and ability to demonstrate effective customer service skills.
• Ability to learn, understand, and complete credit and financial documents.
• Applicants must provide proof of authorization to work in the United States; work authorization sponsorship is not available, including H-1B, OPT, CPT, TN, J-1, or STEM sponsorship.

Nice to have

• At least two years of relevant experience in lending, banking, or a related field.
• General knowledge of applicable credit laws, regulations, investigation, and verification practices.
• Knowledge of credit and legal terminology, AgWest loan and interest rate programs, and financial services procedures and forms.
• Knowledge of AgWest loan closing procedures.

Culture & Benefits

• Medical, dental, and vision insurance.
• Company-paid basic term life and AD&D insurance.
• 15 vacation days, 15 sick days, 12 holidays, and 3 volunteer days annually; vacation accrual increases with tenure.
• 401(k) plan with a 6% match plus a 3% employer contribution.
• Employee Assistance Program, Wellness Program, and a casual workplace where jeans are welcome daily.