Loan Servicing Investor Reporting Specialist

Location: Onsite in Memphis, Tennessee, United States; regular full days in the office three or more days per week. Regions does not provide relocation assistance.

Salary range target: $44,412.50–$54,406.50 USD annually.

Company

hirify.global provides banking and financial services, including mortgage loan servicing and investor reporting.

What you will do

• Prepare accurate and timely monthly, quarterly, and annual financial analysis and reporting for serviced loans.
• Complete delinquency reporting for Freddie Mac and private investors, including life insurance companies, real estate trusts, and securities firms.
• Perform reporting, remitting, and reconciliation for loan portfolios.
• Reconcile investor custodial bank accounts and related general ledger accounts monthly.
• Prepare and analyze accounting reports used to calculate investor remittances.
• Handle investor correspondence and inquiries, support process improvements, and follow risk management, regulatory, cybersecurity, and change management requirements.

Requirements

• High School Diploma or GED.
• Two years of loan servicing or related work experience.
• Ability to interpret and comply with applicable rules, regulations, and industry guidance.
• Data entry and typing skills.
• Proficiency in Microsoft Excel and Word.
• Strong time management and written and verbal communication skills.
• Ability to work regular hours and track time; overtime is available for hours worked over 40 per week under the Fair Labor Standards Act.

Nice to have

• Experience with MSP (Mortgage Servicing Platform).
• Knowledge of accounting principles and financial processes.
• The position may be filled at a higher level depending on qualifications and relevant experience.

Culture & Benefits

• Full-time employment with paid vacation and sick time.
• 401(k) with company match, medical, dental, vision, disability, life insurance, health savings account, and flexible spending account.
• Parental leave, employee assistance program, and associate volunteer program.
• The manager sets the work schedule and in-office expectations; the role is not incentive eligible.

Hiring process

• Applications are accepted electronically through the Regions career site for a minimum of five business days from the posting date and may close earlier or remain open longer based on business needs.