Account Manager (PCB Manufacturing)

Location: Stafford Springs, CT, United States of America; onsite

Company

hirify.global is a publicly traded US manufacturer of printed circuit boards, RF components, microelectronic assemblies, and mission systems.

What you will do

• Coordinate with Sales, Program Management, Engineering, Quality, Manufacturing, Production Control, and external customers on pricing, delivery, quality, responsiveness, and customer concerns.
• Manage at least one customer account and lead product execution through the plant across Purchasing, Quality, Manufacturing, and Engineering.
• Enter, track, and manage quotations, RFQs, customer orders, and change orders using Praxa and Customer Connect.
• Review RFQs, prepare pricing analyses and proposals, and recommend pricing and delivery strategies.
• Troubleshoot urgent issues, improve customer scorecard performance, and support customer satisfaction.
• Support sales booking forecasts, profitable revenue and market-share growth, and Accounts Receivable collection activities.

Requirements

• Associate’s degree in Business or an equivalent combination of education and work experience.
• Good English verbal and written communication skills required.
• General math, reading, computer, interpersonal, and customer communication skills.
• Ability to read and understand blueprints and procedures.
• Ability to use and read calipers and micrometers.
• Detail-oriented, dependable, self-disciplined, flexible, professional, self-motivated, and able to work with minimal supervision.
• Ability to lift up to 40 pounds and sit or stand for several hours at a time.
• Must comply with US export-control requirements; access to ITAR products and related technical data is restricted to US Citizens and US Permanent Residents.

Nice to have

• Bachelor’s degree.
• Electronic, PCB, and/or assembly production knowledge.

Culture & Benefits

• Full-time employee position with medical, dental, vision, 401(k), flexible spending account, health savings account, accident, life, and disability benefits.
• Paid vacation and holidays; benefits are available from the first day of the month following the hire date.
• Work requires coordination with internal manufacturing teams and customer contacts and may include meetings and production-floor activities.
• Compliance with ITAR, EAR, OFAC, export-control, visitor authorization, shipment, and vendor approval procedures is required.