Manager, Underwriting Services - Wholesale Property (Insurance)

Location: Hybrid role based in Warren, NJ, Atlanta, GA, Boston, MA, or Chicago, IL

Salary: $90,000–$120,000 annually

Company

hirify.global is a global risk management and insurance company focused on underwriting risk and creating long-term value.

What you will do

• Lead and develop a team of Underwriting Assistants supporting Property & Casualty underwriting operations.
• Oversee rating support, policy issuance, endorsements, renewals, audits, service levels, quality, productivity, workload distribution, and escalation management.
• Use operational data, dashboards, reporting, and analytics to identify trends, diagnose root causes, and improve performance.
• Lead process improvement, workflow redesign, automation, organizational transformation, and responsible use of AI and emerging technologies.
• Manage quality assurance, operational controls, regulatory requirements, audit responses, and corrective action plans.
• Partner with underwriting, operations, technology, compliance, and business leaders while managing change and developing team capabilities.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Minimum 5 years of progressive operational leadership, insurance operations, underwriting support, or related business experience.
• Experience leading and developing teams in a service-oriented operational environment.
• Demonstrated success managing performance through data, metrics, and operational analytics.
• Strong proficiency in Microsoft Office, particularly Microsoft Excel, including advanced data analysis, reporting, pivot tables, formulas, and trend analysis.
• Strong understanding of Property & Casualty insurance products, underwriting operations, policy administration, insurance terminology, operational controls, service delivery, quality management, and regulatory considerations.
• Experience with the wholesale distribution channel, including excess and surplus commercial property, primary, excess, shared/layered/quota share, CAT-exposed, and assumed reinsurance.
• Exceptional analytical, critical-thinking, problem-solving, communication, influencing, organizational, project-management, and prioritization skills.
• Ability to lead through change, manage competing priorities, build credibility, foster collaboration, and maintain operational stability and employee engagement.

Nice to have

• Prior experience with commercial property insurance.
• Experience leading process improvement, change management, workflow redesign, or operational transformation initiatives.

Culture & Benefits

• Full-time regular employment in a fast-paced, evolving environment focused on accountability, collaboration, continuous learning, and service excellence.
• Benefits include health insurance, wellness programming, life and disability insurance, 401(k) match, retirement savings plan, paid holidays, and paid time off.
• Inclusive workplace with reasonable accommodations available during the application and interview process.
• Organizational values include talent, thoughtful risk-taking, execution, efficiency, humility, leadership, collaboration, and inclusion.