Director of Revenue Operations (AI)

Location: East Coast, USA

Company

hirify.global is a Series C AI and SaaS company building an AI-powered platform for multilingual content, translation, localization, and enterprise workflows. Its globally distributed team serves more than 1,000 companies, including 20% of the Fortune 500.

What you will do

• Build, run, and improve systems and processes across pre-sale and post-sale go-to-market motions.
• Partner with GTM teams on lead management, pipeline, handoffs, renewals, and expansion.
• Use AI and automation to simplify workflows, reduce manual work, and improve productivity.
• Deliver reporting, analysis, forecasting, planning insights, and pipeline visibility.
• Support CRM improvements, Deal Desk, territory management, data quality, and GTM tooling initiatives.
• Lead cross-functional projects from problem definition through implementation, documentation, adoption, and continuous improvement.

Requirements

• 4–7+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or Business Operations in a B2B SaaS environment.
• Broad experience across pre-sale and post-sale motions, including several of lead and pipeline management, forecasting, territories, Deal Desk, customer handoffs, renewals, or expansion.
• Hands-on experience in cross-functional operations roles and the ability to adapt as priorities change.
• Strong practical fluency with generative AI and automation tools, including identifying use cases, building AI-assisted workflows, critically evaluating outputs, and supporting responsible adoption.
• Strong CRM expertise covering workflow automation, lifecycle stages, reporting, data quality, and integrations.
• Strong business intelligence and analytical skills, with the ability to turn complex data into clear insights and recommendations.
• Experience with modern GTM technology such as Chili Piper, ZoomInfo, DealHub, sales engagement, customer success, territory management, or enablement platforms; expertise in every category is not expected.
• Builder mindset with comfort across analysis, process design, systems, automation, documentation, and hands-on execution.
• Strong problem-solving, prioritization, communication, and stakeholder-management skills, with the ability to carry work from analysis through implementation and adoption.

Nice to have

• Experience implementing AI-enabled workflows, GTM systems, or cross-platform automations.

Culture & Benefits

• Globally distributed team of 200+ people across 30+ countries, operating through a hub-and-spoke model.
• AI-native organization using AI across departments to accelerate decision-making and support high-impact work.
• Collaborative culture emphasizing ownership, speed, meaningful impact, inclusion, respect, and high performance.
• Most roles are remote-friendly, while customer-facing teams prioritize proximity to customers; this role is listed for the East Coast of the USA.