Regional Operations Training Lead (Data Center Operations)

Location: London, England, United Kingdom; regular travel within the assigned region and occasional cross-region travel required.

Company

Yondr is a global developer, owner-operator, and service provider of data centers delivering capacity for major technology companies.

What you will do

• Lead regional onboarding, operational induction, role-based learning paths, and site-specific training for Operations personnel.
• Deliver instructor-led, virtual, practical, and on-the-job training using approved standards, procedures, qualification paths, and materials.
• Develop and standardize lesson plans, job aids, assessments, practical evaluations, qualification materials, and refresher or remediation training with technical teams and subject matter experts.
• Plan, facilitate, monitor, and document operational drills, simulations, exercises, and oral qualification boards.
• Maintain regional training plans, records, evidence, dashboards, and reporting covering completion, qualification progress, overdue requirements, requalification needs, and training gaps.
• Support mobilizations and new-site readiness, coordinate specialist or statutory vendor training, and drive continuous improvement from incidents, audits, drills, and lessons learned.

Requirements

• Experience delivering or facilitating technical, operational, safety, qualification, or adult-learning programs.
• Experience developing training content, learning objectives, practical exercises, assessments, job aids, or qualification materials.
• Working knowledge of critical-environment operations, including electrical, mechanical, controls, maintenance, incident response, work control, and safe operating practices.
• Ability to interpret operating standards, procedures, technical documentation, and site requirements and translate them into practical training.
• Strong facilitation, presentation, evaluation, coaching, and written communication skills for working with technicians, site leadership, subject matter experts, and senior leaders.
• Ability to use learning management systems and Microsoft 365 tools.
• Highly organized, able to manage multiple sites, priorities, records, deliverables, and deadlines independently.
• Ability to identify gaps and move work from concept through delivery and measurable follow-up.
• Willingness and ability to travel regularly within the assigned region.

Nice to have

• Experience in data center operations, critical environments, technical operations, military or industrial operations, or another safety- and reliability-critical environment.
• Experience planning or facilitating drills, exercises, simulations, scenario-based training, or oral qualification boards.
• Experience with Power BI or comparable reporting and dashboard tools.
• Bachelor’s degree or formal training or education qualification; significant relevant operational and training experience may be considered instead of a degree.

Culture & Benefits

• Work directly with site Operations, Technical Operations, Health, Safety and Environment, People teams, and subject matter experts.
• Collaborate with the AMER and EMEA counterpart to maintain a consistent global training program while accommodating regional, jurisdictional, customer, and site-specific requirements.
• Support a diverse, equitable, inclusive, and welcoming work environment.
• Travel regularly within the assigned region, with occasional cross-region travel based on business needs.