Technical Account Manager, Logistics

Location: Based in the Netherlands with hybrid work flexibility; candidates must be within commuting distance to Amsterdam. Customer visits onsite are required 10–40% of the time, depending on deployment.

Annual base salary: €90,000–€105,000, plus potential equity, discretionary bonus or variable compensation, and full-time benefits.

Company

hirify.global provides an AI-powered product network that helps governments and businesses build a more resilient and secure global economy while keeping trade flowing.

What you will do

• Manage global deployments for strategic accounts across major logistics service providers, driving stakeholder alignment, adoption, measurable impact, and growth.
• Lead onboarding and adoption for new users and help customers analyze data to improve outcomes.
• Own customer calls and Quarterly Business Reviews, using data-driven insights and communicating customer feedback to product teams.
• Collaborate with product, implementation engineering, and Account Executive teams to deliver contracts, improve the product, and identify expansion opportunities.
• Balance strategic account management with tactical execution and support product usage, upselling, and cross-selling.

Requirements

• 5+ years of account management experience with logistics customers, including 3PLs, cargo, or freight organizations.
• Ability to work cross-functionally with global internal and external teams and offer flexible hours to support customers.
• Experience driving strategic initiatives from concept through execution in fast-moving environments.
• Track record of expanding accounts year over year.
• Strong communication, interpersonal, relationship-building, influencing, judgment, and follow-through skills.
• Willingness to learn data fusion and machine learning fundamentals and communicate product value to technical and commercial audiences.
• Willingness to travel onsite to customers 10–40% of the time, depending on deployment.

Nice to have

• Familiarity with customs and compliance processes in the EU and UK.

Culture & Benefits

• Hybrid work flexibility in the Netherlands with customer-focused flexible hours.
• Full-time employees receive competitive equity grants in most offers, top-tier benefits, and either a discretionary bonus or variable compensation depending on the role.
• Culture is guided by trust, resilience, stewardship, and courage, with an emphasis on accountability, collaboration, adaptability, and solving complex problems.
• hirify.global is an equal opportunity employer committed to a diverse and non-discriminatory workplace.