Strategic Key Account Manager (Food Retail)

Location: Sydney, Australia; hybrid, with most time spent in the office or in the field and flexibility to work from home

Company

hirify.global operates a food surplus marketplace that connects stores with unsold food to consumers, helping fight food waste and sustainability challenges.

What you will do

• Develop account growth strategies and use solution selling to increase store coverage and surplus-food supply.
• Manage a portfolio of enterprise retail chains across headquarters, regional and area management, and stores.
• Build and maintain partner relationships, serving as the primary contact and coordinating internal teams.
• Lead projects, marketing campaigns, events, press releases, reporting, and partner-success initiatives.
• Research partner businesses, map stakeholders and decision-making processes, and identify new opportunities.
• Create and analyse performance reports, deliver presentations, and implement data-driven partnership strategies.

Requirements

• Strong account management experience, ideally in grocery or food retail; experience managing large enterprise accounts is also valuable.
• Proven record of delivering business growth with existing accounts and solid commercial experience, ideally in food retail or marketplace businesses.
• Solution-selling, negotiation, influencing, and solution-oriented skills.
• Strong communication skills, including the ability to listen, engage groups, and deliver impactful presentations.
• Data analysis and Excel/Sheets skills for creating performance reports, projections, and trend analysis.
• Strong organisational skills and the ability to work independently and efficiently.
• Passion for food waste, sustainability, and the company mission.
• Ability to work effectively as part of a cross-functional team.

Culture & Benefits

• Opportunity to contribute to a social-impact company and support the expansion of a food surplus marketplace in Australia.
• International working environment with users, partners, and more than 1,300 colleagues across 20 countries.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• Inclusive, values-driven culture with team social activities and recognition programs.
• 20 days of annual leave plus 5 additional days per year after six months of employment.
• 12 weeks of fully paid parental leave after six months, up to four paid volunteering days, and access to an Employee Assistance Program.