Business Development and Client Engagement Manager (NDIS)

Location: Remote from Metro Manila, Philippines, working Australian hours and holidays; the role supports market expansion across Perth and Western Australia.

Salary: Php 80,000–Php 100,000 per month.

Company

hirify.global delivers person-centred Supported Independent Living, community participation, and specialised support services across Western Australia.

What you will do

• Conduct outbound prospecting across Perth and Western Australia to build referral streams and promote available SIL vacancies.
• Develop relationships with Support Coordinators, Psychosocial Recovery Coaches, hospital discharge teams, allied health professionals, mental health networks, and justice-transition services.
• Coordinate field visits, partner meetings, participant intake meetings, service suitability assessments, accommodation inspections, and property viewings.
• Qualify enquiries, verify capacity and participant matching with the Operations Manager, and prepare service proposals, quotations, and agreements.
• Maintain daily CRM data integrity and provide weekly pipeline updates, conversion analysis, field-activity schedules, and monthly performance reviews.
• Identify emerging service demand and advise on future property and service expansion.

Requirements

• At least 2 years of professional B2B business development, sales, or client acquisition experience within Australia.
• Working knowledge of the National Disability Insurance Scheme (NDIS), SIL funding mechanisms, and the Western Australian human services and health landscape.
• Valid, or the ability to immediately obtain, an NDIS Worker Screening Check, National Police Clearance, and Working with Children Check (WWCC).
• Proactive, self-motivated ability to initiate cold outreach, build pipelines from scratch, and drive placements.
• Strong interpersonal communication and presentation skills.
• Accountability for activity metrics, KPIs, pipeline velocity, follow-up cadence, and conversion outcomes.
• A consultative and compliant approach that balances commercial targets with participant safety, operational capacity, and person-centred care.

Nice to have

• Growth-role experience within an NDIS registered provider, healthcare provider, or Western Australian community organisation.
• An established network of Perth-based Support Coordinators, LACs, hospital social workers, and community mental health organisations.
• Experience with participant matching and intake workflows in Supported Independent Living settings.

Culture & Benefits

• Remote full-time independent-contractor engagement from Metro Manila.
• Work Australian hours and holidays.
• Autonomous, high-impact field sales role reporting to leadership and collaborating with the Operations Manager.
• Work within a culture focused on empathy, rigorous service standards, collaborative community partnerships, and person-centred care.