IT Internship (Techstop Support)

Location: San Jose, United States; onsite at the hirify.global San Jose Campus

Company

hirify.global Design Systems develops technology solutions and operates a global IT organization supporting corporate and field employees.

What you will do

• Provide desktop support to local and remote hirify.global users through the Techstop.
• Assist with device asset management and support for more than 2,500 onsite staff.
• Build, configure, and troubleshoot PCs.
• Support Microsoft products and other workplace technologies, including Windows 10, Office 365, antivirus software, and desktop imaging.
• Collaborate with managers, the local IT team, international teams, and cross-functional groups.
• Participate in global IT projects and learn the processes supporting hirify.global operations.

Requirements

• Currently enrolled in college studying an IT course or attending a similar training program.
• Strong troubleshooting and problem-solving skills.
• Passion for technology and willingness to learn Microsoft products, including Windows 10, Office 365, antivirus software, and desktop imaging.
• Ability to handle and prioritize multiple tasks.
• Good interpersonal and customer relationship skills.
• Excellent documentation skills and good oral and written English communication skills.
• Ability to work for a minimum of 12 months.

Nice to have

• Previous experience in an IT support role.

Culture & Benefits

• Full-time internship within a dynamic IT organization.
• Hands-on learning with desktop support, device management, PC troubleshooting, and emerging technologies.
• Collaboration with local, international, and cross-functional teams.
• Opportunity to build experience in IT processes and procedures while supporting employees.
• Commitment to equal employment opportunity, employment equity, diversity, and inclusion.