General Liability Claim Technical Specialist

Location: Hybrid in Overland Park, Kansas, or St. Paul, Minnesota, United States; travel, including overnight stays, may be required for mediations, trials, and arbitration.

Annual base salary: $87,800–$144,800, plus eligibility for performance-based cash incentive awards.

Company

hirify.global is a property and casualty insurance company focused on serving customers and communities through claims, insurance, and risk-management operations.

What you will do

• Independently manage injury and property damage liability claims and litigation from first notice of loss through resolution.
• Investigate claims, determine coverage, evaluate liability and damages, establish reserves, and issue timely payments within authority.
• Communicate with customers, claimants, attorneys, contractors, representatives, vendors, and internal stakeholders.
• Negotiate settlements, coordinate internal and external investigation resources, and support litigation management with counsel.
• Maintain accurate claim records, improve claims practices, and adapt to technology upgrades and AI-related digital tools.
• Provide guidance and mentorship to Claim Representatives and Associate Claim Representatives.

Requirements

• High school diploma or GED required.
• At least two years of bodily injury liability, property damage liability, or comparable claims experience required.
• Bachelor’s degree preferred for the role.
• Three years of liability, bodily injury, or comparable claim experience and two years of litigation claim experience.
• Active adjuster license where required by state law; relevant insurance licenses must be obtained and maintained within three months of starting.
• Experience with claims management systems, Microsoft Office, and enterprise technology platforms.
• Strong written and verbal communication, analytical judgment, decision-making, customer service, conflict resolution, negotiation, organization, and stress-management skills.
• Understanding of insurance principles, terminology, state insurance regulations, fair claims practices, legal requirements, policy language, endorsements, and exclusions.
• Ability to manage high-volume workloads, handle complex or disputed claims, articulate complex information, and learn and apply new information quickly.

Culture & Benefits

• Hybrid workplace with a collaborative, innovation-oriented culture.
• Health insurance for employees and eligible family members from the first day of employment.
• Dollar-for-dollar 401(k) matching on the first 5% of eligible pay, a pension plan funded by hirify.global, and a student-loan savings program.
• At least 20 paid days off annually plus nine paid company holidays.
• Wellness resources, mental-health counseling, health coaching, caregiving support, and volunteer and matching-gift programs.