Auto Litigation Claims Supervisor (Insurance)

Location: Hybrid role in Charlotte, North Carolina, United States; travel to mediations and trials may be required, with automobile travel accounting for approximately 0–10% of time.

Salary: USD $118,000–$152,000 per year.

Company

hirify.global is a midsized U.S. domestic property and casualty insurance company serving customers by mitigating loss and restoring lives and businesses after insured losses.

What you will do

• Supervise, coordinate, and monitor an auto claims litigation unit while maintaining quality, production, and performance standards.
• Schedule, prioritize, and distribute litigation workflows to meet deadlines.
• Provide technical assistance, coaching, training, and feedback on litigated claims involving attorneys, insureds, and claimants.
• Audit procedures and controls for compliance with company policies, statutory requirements, and state regulations, and provide statistical data to management.
• Review claim adjustments, authorize payments, establish and adjust reserves, and implement claims audit recommendations.
• Identify potentially fraudulent claims for SIU referral, review complaints, and maintain required claim diaries.

Requirements

• 3–5 years of litigated claims experience.
• Expertise in commercial and personal lines, including coverage, contractual, and legal issues.
• Excellent customer service, leadership, communication, organizational, and interpersonal skills.
• Valid state-issued driver’s license in good standing and ability to drive an automobile.
• Ability to travel to mediations and/or trials as needed.
• Compliance with applicable legal and regulatory requirements, company claims policies, prescribed authority, and performance standards.

Nice to have

• College degree.
• 3+ years of supervisory experience managing technical-level staff.

Culture & Benefits

• Inclusive workplace that values diverse perspectives, individual identity, and employee contribution.
• Competitive base salary and incentive plan eligibility.
• Comprehensive health care plans and retirement savings plan with company match.
• Discounted employee stock purchase program and tuition assistance or reimbursement.
• 20 days of paid time off and benefits designed to support health, finances, and work-life balance.

Hiring process

• Employment is subject to applicable equal employment opportunity and legal requirements.