Total Rewards Lead (AI)

Location: San Francisco, New York City, or Remote; Decagon is an in-office company.

Salary: $200,000–$280,000 plus equity.

Company

Decagon provides a conversational AI platform that enables enterprises to deliver personalized customer experiences across voice, chat, email, SMS, and other channels.

What you will do

• Define and own the total compensation philosophy, including salary bands, equity guidelines, bonus structures, and benefits programs.
• Build and maintain job architecture and leveling frameworks across the company.
• Lead annual and mid-year compensation review cycles with Finance and People Business Partners.
• Administer equity programs, including grants, refresh cycles, employee education, and vesting communications.
• Manage benefits programs, open enrollment, broker relationships, and plan design.
• Partner with Compliance, Recruiting, Finance, People leadership, and company founders on compliance, offers, headcount planning, and total compensation communications.

Requirements

• 8+ years of experience in compensation, benefits, or total rewards at a high-growth technology or SaaS company.
• Experience building or significantly rebuilding compensation structures, job architecture, and leveling frameworks, ideally in a fast-moving pre-IPO environment.
• Deep expertise in equity compensation, including option plans, RSUs, refresh cycles, and employee education and communications.
• Experience designing and administering competitive medical, dental, vision, 401(k), and ancillary benefits programs, including vendor management and renewals.
• Ability to use market data such as Pave and Levels.fyi to build defensible compensation models.
• Experience partnering with Finance on headcount planning, compensation accruals, and total compensation cost modeling.
• Strong communication skills for explaining complex compensation concepts to employees, managers, and executives.
• Ability to work through ambiguity and move quickly without sacrificing rigor.

Nice to have

• Experience scaling total rewards at a company that grew from approximately 100 to 500+ employees.
• Experience with executive compensation and board-level reporting.
• Experience supporting international expansion and structuring compensation across multiple geographies.
• Familiarity with Carta, Pave, Radford, Workday, Rippling, or similar HR and compensation tools.
• Leadership experience.

Culture & Benefits

• In-office work environment focused on excellence and velocity.
• Medical, dental, and vision coverage for employees and families, plus life and disability insurance.
• Retirement plan, parental leave, and fertility and family-building benefits.
• Monthly wellness and lifestyle stipend, daily office lunches and snacks, and a take-what-you-need vacation policy subject to local requirements.
• Benefits may vary by location and can change under applicable compensation and benefits plans.