Public Sector Account Advisor (IoT)

Location: Atlanta, Georgia, USA; Las Vegas, Nevada, USA; Remote - US. Flexible hybrid work model with role-specific office attendance expectations. Up to 20% domestic/international travel may be required.

Company

hirify.global develops IoT, connected transportation, fleet management, web-based analytics, and machine-learning solutions for commercial and public sector vehicles.

What you will do

• Serve as the primary point of contact and trusted advisor for government and public sector accounts.
• Monitor account health, identify risks, address escalations, and reduce customer churn.
• Build relationships with executives, managers, technical staff, fleet managers, and other stakeholders.
• Lead business reviews and develop account plans supporting growth, retention, upselling, cross-selling, and solution adoption.
• Use hirify.global data and analytics to provide actionable fleet optimization insights and define ROI-focused KPIs.
• Coordinate with Sales, Support, Product, and Engineering teams and lead implementation strategies.

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field, or an equivalent combination of education and work experience.
• 5–8 years of experience in customer-facing roles such as account management, customer support, or program coordination, ideally in the public sector or fleet management industry.
• In-depth understanding of government procurement and fleet operational challenges.
• Experience supporting complex contracts or operational projects, including cross-functional coordination, escalated issue handling, and process documentation.
• Advanced proficiency in Salesforce, Jira, and Google Workspace.
• Ability to meet FedRAMP and CONUS compliance requirements for federal accounts.
• Eligibility to work in the United States is verified through E-Verify.

Culture & Benefits

• Flexible hybrid work model combining in-person collaboration and virtual work; office visit expectations depend on role requirements.
• Home office reimbursement program.
• Baby bonus, parental leave top-up, online learning, and networking opportunities.
• Electric vehicle purchase incentive, medical and dental benefits, and retirement savings program.
• Benefits are offered to full-time permanent employees only.

Hiring process

• hirify.global does not accept agency resumes or unsolicited resumes forwarded to employees.
• Accommodation is available during recruitment and assessment processes.