Local Account Manager (Supply Chain)

Location: Ciudad de México, CDMX, Mexico; the role includes independent travel to off-site locations and regional and international travel when necessary.

Company

hirify.global is a Fortune 500 global logistics company headquartered in Seattle that provides customized supply chain solutions and technology-enabled international trade services.

What you will do

• Develop, maintain, lead, and measure product and service deliverables for customer accounts.
• Maintain customer SOPs, CRM organization and data integrity, account administration, and reporting.
• Create and communicate strategic business plans aligned with customer objectives and hirify.global goals.
• Build relationships across customer organizations, manage business mapping, and drive retention and global alignment.
• Identify value-added solutions, cost savings and cost-avoidance opportunities, and promote service offerings and customer events.
• Manage the global pipeline, analyze revenue and customer trends, and pursue upselling and cross-selling opportunities with internal departments and branches.

Requirements

• University or college degree, or equivalent business qualifications.
• Minimum 3 years of hirify.global experience and 2 years of country-specific industry qualification.
• Proven work experience in business development.
• Knowledge of hirify.global products, services, and required operating systems.
• Proficiency in MS Office, CRM software, word processing, presentation, and spreadsheet programs.
• Ability to define, develop, and document business processes and procedures.
• Strong presentation and analytical skills.
• Proven problem-solving and interpersonal skills.
• Ability to perform primarily seated office work and travel independently to a wide variety of off-site locations.

Culture & Benefits

• Professional environment focused on customer service, operational excellence, reliability, collaboration, communication, integrity, and continuous improvement.
• Promotion-from-within culture with professional development support.
• Completion of at least 52 hours of relevant training per year, including management or leadership training when needed.
• Work involves standard office equipment and customer-facing collaboration across the hirify.global network.